Terms and Conditions

Last Updated: December 3, 2025

1. Introduction

Welcome to Crocova. These Terms and Conditions ("Terms") govern your access to and use of the Crocova platform, including our website, applications, and AI-powered recruitment services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Service. These Terms apply to all users, including organizations, recruiters, and job candidates.

2. Definitions

  • "Service": The Crocova platform, including all features, tools, and functionalities provided.
  • "User": Any individual or entity accessing or using the Service.
  • "Organization": A business entity that subscribes to and uses the Service for recruitment purposes.
  • "Candidate": An individual who applies for positions through the Service.
  • "Content": Any data, text, files, information, resumes, job postings, or other materials submitted to or through the Service.

3. Eligibility

To use our Service, you must be at least 18 years old and capable of entering into a binding legal agreement. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

The Service is designed for business use in recruitment and hiring processes. You may not use the Service for personal, non-business purposes unless specifically permitted.

4. Account Registration and Security

To access certain features of the Service, you must register for an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

5. Service Description

Crocova provides an AI-powered recruitment platform that includes:

  • AI-assisted resume/CV screening and analysis
  • Automated video interview capabilities
  • Candidate management and tracking tools
  • Email communication templates and automation
  • Team collaboration features for hiring workflows

6. AI Services and Automated Decision-Making

Our Service utilizes artificial intelligence and machine learning technologies to assist with recruitment tasks, including resume screening and candidate evaluation. You acknowledge and agree that:

AI-generated assessments and recommendations are provided as decision-support tools only. They do not constitute employment decisions and should not be the sole basis for any hiring decision. Human review and oversight are essential components of responsible AI use in recruitment.

Important: Organizations using our AI features are responsible for ensuring compliance with applicable employment laws, anti-discrimination regulations, and AI governance requirements in their jurisdiction.

7. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Discriminate against candidates based on protected characteristics
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service's infrastructure
  • Use the Service for any illegal or unauthorized purpose
  • Scrape, harvest, or collect data from the Service without permission

8. User Responsibilities

As a user of our Service, you are responsible for:

  • Ensuring all Content you submit complies with applicable laws and these Terms
  • Obtaining necessary consents from candidates before processing their personal data
  • Maintaining appropriate data protection measures within your organization
  • Using AI recommendations as one factor among many in hiring decisions

9. Intellectual Property Rights

The Service, including its original content, features, and functionality, is owned by Crocova and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of all Content you submit to the Service. By submitting Content, you grant Crocova a worldwide, non-exclusive license to use, process, and store such Content solely for the purpose of providing the Service.

10. Data Processing and Privacy

We process personal data in accordance with applicable data protection laws, including GDPR and CCPA where applicable. Our data processing practices are detailed in our Privacy Policy.

For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.

11. Subscription and Billing

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to:

  • Pay all applicable fees as specified in your subscription plan
  • Provide accurate billing information and keep it updated
  • Accept automatic renewal of your subscription unless cancelled

12. Third-Party Services

Our Service integrates with third-party services to provide authentication and other features. These include:

  • Google OAuth for secure authentication
  • Email service providers for communication features

13. Limitation of Liability

To the maximum extent permitted by applicable law, Crocova shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

15. Indemnification

You agree to indemnify, defend, and hold harmless Crocova and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

16. Termination

We may suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms or if we reasonably believe such action is necessary to protect the Service or other users.

Upon termination, your right to use the Service will cease immediately. You may request export of your data within 30 days of termination, subject to applicable laws and our data retention policies.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

18. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in the courts of competent jurisdiction.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@crocova.com

Address: Crocova Inc.